Terms, Payment & Refund Policy

1. General Policy

We are committed to providing high-quality training and services. By enrolling in our programs or purchasing our products/services, you agree to the terms outlined below.

2. Enrolment & Payment

·         All course fees must be paid in advance or according to the agreed monthly instalment plan.

·         Payment confirms your spot in the training program.

·         We accept payment via EFT, card, or approved digital payment methods.

3. Refund Policy

We understand that situations can change. Our refund policy is designed to be fair and transparent:

Training Courses

·         Full refund if cancellation is made 7 days or more before the course start date.

·         50% refund if cancellation is made 3–6 days before the course starts.

·         No refund if cancellation is made less than 72 hours before the course begins or after the course has started.

·         If a student fails to attend without notifying us, no refund will be given.

Products or Tools (if applicable)

·         Refunds or exchanges are only available for defective or damaged items reported within 7 days of receipt.

·         Items must be unused and in original packaging to qualify for a return.

·         Customer is responsible for return shipping unless the item is faulty.

4. Cancellations or Rescheduling

·         We reserve the right to cancel or reschedule a course due to low enrollment or unforeseen circumstances.

·         In such cases, you will be offered a full refund or option to reschedule.

·         Students may request to defer to a later course cycle once, provided the request is made at least 3 days before training begins.

5. Non-Refundable Items

·         Registration or admin fees (if applicable)

·         Special discounted or promotional offers

·         Customized or made-to-order products

6. Contact Us

If you have any questions about our policy, please contact us at:

Email: [email protected]
Phone: +27 78 432 9094